Privacy Policy

Last updated: July 2026

Telltale ("we", "us", "our") operates telltale-ai.com. This policy explains what personal information we collect, how we use it, and your rights regarding it.

What we collect

Readers (no account)

• Standard server logs and basic analytics (pages visited, approximate location from IP, device type) via Vercel Analytics
• Advertising cookies, only if you consent to them (see Cookies below)

Course customers (with account)

• Email address (for authentication and receipts)
• Authentication data via Supabase (we never see or store your password)
• Payment information via Stripe (we never see or store your card details)
• Purchase status (whether your account has Course access)

Course progress (which lessons you've completed and your quiz scores) is stored in your own browser, not on our servers.

How we use your information

• To provide access to the Course you purchased
• To process payments and refunds
• To prevent abuse of the Service
• To respond to support requests

Third-party services

Telltale uses the following processors:

• Supabase: provides authentication and database services. See Supabase's Privacy Policy.
• Stripe: processes Course payments. See Stripe's Privacy Policy.
• Vercel: hosts our website and provides analytics. See Vercel's Privacy Policy.
• Google AdSense: serves advertisements on free articles. AdSense uses cookies to personalise ads. See Google's Privacy Policy.

Cookies

We use the following cookies:

• Essential cookies: required for the service to function (authentication for Course customers). These cannot be disabled.
• Advertising cookies: used by Google AdSense to serve relevant ads on free articles. These are only set after you provide consent via our cookie banner.

Data retention

Account data is retained for as long as your account is active and deleted on request or 30 days after account deletion. Payment records are retained as required by tax and accounting law.

Your rights

If you are in the UK or EU, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request export of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority (e.g. the ICO in the UK)

Children

Telltale is not intended for use by anyone under 16. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

Contact

For privacy questions or to exercise your rights, contact us at: [YOUR EMAIL]